Thursday, July 29, 2010

Tech Tip: Install Your Software

Nowadays, nearly everyone prefers MP3 players to CD or tape players. Most of these MP3 players are really cool little pieces of technology, designed to be easy to fill with music and even easier to operate.

Most MP3 players use simple "Drag and Drop" technology, meaning once the player is connected to a computer (usually through a USB port), all the user has to do is drag a file (music, pictures, video, etc.) from the computer to the player file.

This makes transferring music and other files extremely simple and fast.

However, not all players support this technology. Most notably, Apple's iPod doesn't use "Drag and Drop," instead requiring that users install iTunes and sync their content that way.

We ran into a similar problem here in the CLC the other day. A teen had a new MP4 (music and video) player that he couldn't seem to get to work. We connected it to the computer, converted the video files to multiple formats and dragged them to the player, but nothing seemed to work.

Finally, he mentioned that the player can with a boot CD. After installing the software, we realized that the videos had to be converted and downloaded by that CD in order to work with that player.

A silly way of doing things, but a necessary step.

The moral of the story? Always install the software that comes with your hardware, whether it's an MP3 player, a printer or another device.

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